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Connected Customer Experience

Critical Success Factors for Global Warranty Implementation

Author Michael R Blumberg on Feb-5-2020

Recently, Mize hosted a webinar titled Reduce Warranty Costs by 15% in the First Year.  The webinar featured a case study by Vance Thomas, Corporate Warranty Manager of LP Corporation. Mr. Thomas’ presentation addressed challenges his company faced with respect to utilizing a legacy warranty management system to support products sold within the Building Products industry.  He also discussed the transformational journey his company took to replace the legacy system with a new solution from Mize which resulted in a 15% reduction in warranty claims processing costs with the first year. 

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