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Connected Customer Experience

Service Contract Configuration: The Key to Higher Attach Rates

Author Michael R Blumberg on May-4-2020

Mize is currently conducting a study among service executives and warranty professionals who are involved in marketing and selling service contracts and extended warranty (SC/EW) programs. Our objective is to identify best practices involved in marketing and selling SC/EW and extended service programs and evaluate the impact of these practices on key performance indicators (KPIs). 

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