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Connected Customer Experience

Keeping tabs on Warranty and Service Contracts Industry

Author Eric Arnum on Dec-20-2018

Eric Arnum is the editor of Warranty Week, an online newsletter for warranty management professionals. Since 2003, Eric Arnum has been publishing reports on product warranties, extended warranties, and claims rates in various industries. Warranty Week has gained a broad following among manufacturers, retailers, servicers, and insurance professionals.

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What to expect at the Extended Warranty and Service Contracts Innovations 2017 Conference?

Author Eric Marlan on Sep-13-2017

Most people may not get excited about Service Contracts, but Warranty Week estimates that Service Contract industry generates at least $42 Billion revenue annually. The Service Contracts Industry Council (SCIC) estimates that over 250 Million contracts are sold annually.

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