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Connected Customer Experience

Jumpstart Your Service Revolution: Transform Your Company’s DNA and Thrive in an Age of Disruption

Author Tom Schlick on Feb-15-2019

Do you sometimes feel that you are living your life, not just in the “fast lane,” but in the “acceleration lane”? More change. More chaos. Less time. Less control. And woven in and around this feeling is the reality that your company—and your job—will be dramatically impacted by the disruptive forces marching toward your industry.

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