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Connected Customer Experience

AWM 2018 Working together to reduce warranty and NTF

Author Eric Marlan on Oct-30-2018

This blog post is based on workshop session by Mize at ENG’s Automotive Warranty Management conference on Oct 16th & 17th in Dearborn, MI. You can download the workshop presentation or read the summary blog post about the conference.

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Lessons from Automotive Warranty Management USA 2018

Author Eric Marlan on Oct-23-2018

The ENG’s 3rd annual Automotive Warranty Management USA, sponsored by Mize, took place on Oct 16th and 17th in Dearborn, MI. The event attracted over 110 warranty leaders from the automotive industry. This blog post summarizes the key themes, presentations, metrics, best practices, and technologies discussed during the conference.

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