Connected Customer Experience

This blog post is based on workshop session by Mize at ENG’s Automotive Warranty Management conference on Oct 16^th & 17^th in Dearborn, MI. You can download the workshop presentation or read the summary blog post about the conference.

The ENG’s 3^rd annual Automotive Warranty Management USA, sponsored by Mize, took place on Oct 16^th and 17^th in Dearborn, MI. The event attracted over 110 warranty leaders from the automotive industry. This blog post summarizes the key themes, presentations, metrics, best practices, and technologies discussed during the conference.