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Connected Customer Experience

What’s in Store at Field Service USA 2018?

Author Michael R Blumberg on Mar-23-2018

This month I interview Sara Mueller, Executive Program Director, Field Service Events at Worldwide Business Research (WBR) about challenges and opportunities facing the Field Services Industry, and why Field Service executives should attend Field Service USA 2018 in Palm Desert, California from April 17-20, 2018.

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Next generation Field Service Management Software

Author Eric Marlan on May-29-2017

For past decade or longer, Field Service software vendors have mainly focused on work order management and scheduling optimization. The efficiencies gained from workforce management were the main driver to implement field service software.

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