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Connected Customer Experience

Keeping tabs on Warranty and Service Contracts Industry

Author Eric Arnum on Dec-20-2018

Eric Arnum is the editor of Warranty Week, an online newsletter for warranty management professionals. Since 2003, Eric Arnum has been publishing reports on product warranties, extended warranties, and claims rates in various industries. Warranty Week has gained a broad following among manufacturers, retailers, servicers, and insurance professionals.

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