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Connected Customer Experience

Tom Schlick

Tom Schlick has over 30 years of experience as a customer-focused business operations executive. He is known as a transformational leader, successfully leading organizations through high growth as well as difficult turnaround situations. Tom moves confidently from vision and strategy to tactical development and implementation. He also has the unique ability to build cohesive, high-performing teams that can work cross-functionally in alignment with common goals.

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Jumpstart Your Service Revolution: Transform Your Company’s DNA and Thrive in an Age of Disruption

Author Tom Schlick on Feb-15-2019

Do you sometimes feel that you are living your life, not just in the “fast lane,” but in the “acceleration lane”? More change. More chaos. Less time. Less control. And woven in and around this feeling is the reality that your company—and your job—will be dramatically impacted by the disruptive forces marching toward your industry.

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