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Connected Customer Experience

Top 5 enabling technologies transforming Service Parts Management

Author Eric Marlan on Sep-2-2016

Major technology advancements such as Mobile, the Internet of Things (IoT), 3D and smart machines are creating opportunities for companies to provide innovative solutions to elevate customer experience and drive Service Parts sales.

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Parts Insights: How many systems does it take to change a Part?

Author Eric Marlan on Jul-14-2016

When a service technician needs to change a part to repair one of your products, how many systems does it take to ensure that right part is available at the right place and time?

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