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Connected Customer Experience

10 reasons why Customer Self-Service Portals increase customer satisfaction

Author Eric Marlan on May-16-2017

A Customer Self-Service Portal helps companies to reduce customer service costs significantly and leads to better customer satisfaction, loyalty, and engagement

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Improve Product uptime and Customer Satisfaction with Inspections

Author Eric Marlan on Aug-17-2016

Many asset-intensive industries have used Pre-Delivery and regular Service Inspections to ensure product uptime and customer satisfaction.

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